Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it. Whether you are a new player or a high roller, understanding the nuances of cashing out ensures you enjoy your winnings without delays.
What You Need First
- A fully verified account (upload proof of identity, address, and payment method).
- An active and funded account with completed wagering on any active bonuses.
- Accepted payment method that matches the one used for deposits (if required by policy).
- No open withdrawals or pending adjustments on your account.
- Sufficient funds in your cash balance (not locked in bonus funds).
How to Sign Up
- Visit the official website or open the progressive web app from your mobile browser.
- Click the “Register” button and fill in your email, chosen username, and password.
- Provide personal details such as full name, date of birth, and address exactly as on your ID.
- Confirm your email via the link sent to your inbox.
- Make a first deposit to claim the welcome offer – for new players, Lolajack casino offers a generous match bonus.
- Complete the account verification by uploading the required documents in the Profile section.
Calculating Your Bonus
Bonuses come with wagering requirements that must be met before withdrawal. For example, a 100% match bonus up to $200 with a 30x wagering requirement on deposit + bonus means:
- Deposit: $100
- Bonus: $100
- Total playable: $200
- Wagering requirement: 30 × (deposit + bonus) = 30 × $200 = $6,000
You must place bets totaling $6,000 before the bonus funds become withdrawable. The contribution of different games varies – slots typically count 100%, while table games may count only 10% or less. So if you play blackjack with 10% contribution, you would need to wager $60,000 in blackjack to clear the bonus. Use the bonus calculator in your account to track progress.
Money In, Money Out
Below is a summary of typical payment methods at this casino. Always check the latest terms in the cashier, as limits and times can change.
| Method | Min Deposit | Min Withdrawal | Processing Time (Withdrawal) |
|---|---|---|---|
| Visa/Mastercard | $20 | $50 | 1–3 business days |
| Skrill/Neteller | $10 | $20 | Up to 24 hours |
| Bitcoin | $25 | $50 | Instant (pending confirmations) |
| EcoPayz | $15 | $30 | 24–48 hours |
A short video walkthrough of the withdrawal process can help you avoid common mistakes.
Security
This platform uses 128-bit SSL encryption to protect all data transmissions. Two-factor authentication (2FA) is available and strongly recommended. The casino holds a Curacao eGaming license, which means it operates under regulated standards. Important: Winnings from Curacao-licensed casinos may be subject to local income tax depending on your country of residence. We advise checking with a tax professional.
Common Problems & Fixes
- Pending withdrawal for more than 48 hours: Contact support to check if additional documents are needed. Often it’s a KYC hold.
- Payment method not accepted: Ensure you use the same method for withdrawal as you did for deposit (if policy requires it). Change in the cashier settings if multiple methods are allowed.
- Bonus not credited: Check if the bonus code was entered. If not, contact live chat – they can often apply it retroactively within 24 hours.
- Account verification rejected: Make sure uploaded documents are clear, in color, and match exactly the name on the account. Use .jpg or .png files under 5MB.
- Geographic restrictions: Some countries are excluded. Use a VPN is forbidden – if flagged, your account may be suspended. Verify the allowed countries in the terms.
FAQ
What is the minimum withdrawal amount?
The minimum withdrawal is typically $20 for e-wallets and $50 for credit cards, but check the specific payment method in the cashier.
How long do withdrawals take?
E-wallet withdrawals often process within 24 hours, while credit cards and bank transfers take 1–5 business days.
Can I cancel a pending withdrawal?
Yes, as long as the withdrawal is still in “pending” status. Go to the transaction history and select “Cancel” to reverse the request.
Are there any fees on withdrawals?
The casino does not charge internal fees, but your payment provider may apply a small processing charge. Always read the terms.
Do I need to verify my account before the first withdrawal?
Yes, full KYC verification is required before any withdrawal can be processed. Submit documents early to avoid delays.
What happens if I close my account with a pending withdrawal?
If your account is closed by you while a withdrawal is pending, the casino will typically process the payout within 30 days, but you must contact support.
Can I withdraw bonus funds directly?
No, bonus funds must be converted to real money after meeting wagering requirements before they can be withdrawn.
Why was my withdrawal rejected?
Common reasons: expired payment method, incorrect details, or a violation of bonus terms. Check the email notification for specifics.
Pro Tips
The VIP and loyalty program rewards regular play with points that can be exchanged for cash, free spins, or exclusive gifts. Points are earned at a rate of approximately 1 point per $20 wagered on slots. There are typically four tiers: Bronze, Silver, Gold, and Platinum. As you move up, you unlock faster withdrawals, higher deposit limits, a personal account manager, and monthly cashback offers. To accelerate your progress, focus on playing slots (which contribute 100% to point accumulation) and participate in daily promotions that offer bonus points.
Mastering the withdrawal process at this casino comes down to preparation – verify early, understand wagering, and choose the right payment method. With this guide, you are ready to cash out smoothly and enjoy your winnings.