You must wager €7,000 before you can withdraw any winnings from the bonus. If you play only slots (100% contribution), every €1 wagered counts fully. If you play blackjack (10% contribution), you need to wager €10 to count €1 toward the requirement.
Important: The maximum bet allowed while the bonus is active is usually €5 per spin or hand. Always check the specific terms.
Money In, Money Out
Payment Method
Min Deposit
Max Deposit
Min Withdrawal
Processing Time
Visa/Mastercard
€10
€5,000
€20
3–5 business days
Skrill
€10
€10,000
€10
24 hours
Neteller
€10
€10,000
€10
24 hours
Bank Transfer
€20
€50,000
€50
5–7 business days
Deposits are usually instant. Withdrawals require KYC verification first. The casino may charge a small fee for certain methods. Always check the cashier.
Security Overview
The casino uses 128‑bit SSL encryption to protect your data. It operates under a Curacao eGaming license. While this license offers basic player protection, it does not cover local tax liabilities. Note: Winnings from a Curacao‑licensed casino may be subject to income tax in your country of residence. You are responsible for reporting any gambling income.
Additional security features include two‑factor authentication (2FA) and mandatory KYC checks to prevent fraud. Always enable 2FA in your account settings.
When Things Go Wrong
Scenario 1: I forgot my password. Click “Forgot Password” on the login page. Enter your email and follow the reset link. Use a password manager to avoid this.
Scenario 2: My withdrawal is pending for days. Pending withdrawals are normal for up to 48 hours while security reviews the request. If it exceeds 72 hours, contact customer support via live chat.
Scenario 3: My account is locked after login attempts. Too many failed logins trigger a temporary lock. Wait 30 minutes or contact support to unlock it.
Scenario 4: The bonus did not activate. Bonuses often require a bonus code or opt‑in. Check the promotions page. If it still doesn’t work, chat with support.
Scenario 5: A game freezes mid‑spin. Refresh the page. If the issue persists, clear your browser cache and cookies. If the problem continues, it may be a server issue – contact support and they will reimburse if needed.
FAQ
Is it safe to play at this casino?
Yes, the casino uses SSL encryption and holds a Curacao license. However, you should always gamble responsibly and only with money you can afford to lose.
How long does the KYC verification take?
Typically 24–48 hours after you upload the documents. During peak times, it may take up to 72 hours.
Can I set deposit limits?
Yes, you can set daily, weekly, or monthly deposit limits in your account settings under “Responsible Gaming”.
What currencies are accepted?
EUR, USD, CAD, AUD, and several other fiat currencies, plus cryptocurrencies like Bitcoin and Ethereum.
How do I withdraw my winnings?
Go to the cashier, select “Withdraw”, choose your preferred method, enter the amount, and confirm. Withdrawals are subject to pending time and KYC.
Are there any fees on withdrawals?
Most methods are free, but some may incur a small fee. Bank transfers sometimes carry a €10–€20 fee. Check the cashier for details.
Can I play on my mobile device?
Yes. The website is fully mobile‑optimized. You can add it to your home screen as a progressive web app (PWA) for a faster experience.
What is the minimum age to play?
You must be at least 18 years old, or the legal gambling age in your country, whichever is higher.
Good to Know
Responsible gambling tools are available to help you stay in control. You can set deposit limits (daily/weekly/monthly), session time reminders, and cooling‑off periods. For longer breaks, self‑exclusion options allow you to block your account for 6 months, 1 year, or permanently. To access these, go to your account settings and click on “Responsible Gaming”. Remember to never chase losses and take regular breaks.
Whether you are a first‑time player or a seasoned veteran, following this guide will help you navigate the platform smoothly. Enjoy the games and play responsibly.